Shipping policy


Shipping Policy for ART OF ARKLIN

Thank you for shopping with us! We want to ensure your shopping experience is seamless, so please read our shipping policy carefully.

1. Estimated Dispatch and Shipping Times

We strive to process and dispatch all orders as quickly as possible. Below are our estimated dispatch times:

  • Domestic Orders (UK): Orders are typically dispatched within 2-5 business days.
  • International Orders: Orders are typically dispatched within 3-7 business days.

Please note that during busy periods (e.g., holidays), dispatch times may be slightly longer.

2. Hand Printed Products and Potential Delays

Most of our products are hand printed, which may cause slight delays in processing times. We take great care in ensuring the highest quality, and as a result, some orders may take an additional 1-3 business days to dispatch. We appreciate your patience and understanding.

3. Shipping Methods and Delivery Times

Once your order is dispatched, the following estimated delivery times apply:

  • UK: 1-3 business days via Royal Mail or trusted couriers.
  • Europe: 5-10 business days (varies by destination country).
  • Rest of the World: 7-14 business days (varies by destination country).

Please note that these times are estimates and can be affected by local postal services and any customs processing delays.

4. Customs and Import Fees for International Orders

For international orders, please be aware that you may be subject to customs duties, taxes, or import fees based on your country's regulations. These charges are the responsibility of the customer and are not included in the purchase price or shipping fees. We recommend checking with your local customs office for further information.

5. Free Shipping Offers

  • Free UK Shipping: For orders over £75, we offer free standard shipping within the UK.
  • Free International Shipping: For orders over £200, we offer free standard international shipping.

Please note that free shipping may be subject to certain exclusions, such as remote areas or oversized items.

6. Changes Due to New UK Legislation – General Product Safety Regulation

Please be aware that, beginning on 13th December 2024, the new General Product Safety Regulation (GPSR) will come into effect in the UK, which could impact shipping to EU countries.

Under the new regulation, there may be stricter safety and product compliance requirements for goods sold from the UK to EU countries. This could lead to potential delays in shipping or additional checks at customs for goods being shipped to the European Union. While we will do our best to ensure that all of our products meet the necessary standards, we recommend that our EU customers stay updated on the latest import requirements in their respective countries after the 13th December 2024.

7. Delivery Issues and Delays

While we aim to ensure timely delivery, occasionally, unforeseen circumstances such as customs processing, weather, or courier delays may impact your order's arrival. We are not responsible for delays caused by external carriers, customs, or force majeure events. If you experience any issues with your delivery, please don't hesitate to contact us, and we'll do our best to assist you.

If you have any further questions or need assistance with your order, feel free to get in touch with us at artofarklin@gmail.com.

Thank you for choosing Art Of Arklin! We value you deeply.